Responsibilities Toward Customers
- Customer-centric management
- Being aware that customers are the foundation of the Company’s growth, The Company and its employees shall meet their expectations and needs while delivering the highest level of service to achieve customer satisfaction.
- The Company and its employees prioritize customer satisfaction as the highest guide for judgment and actions, always listening to and actively embracing diverse customer feedback.
- The Company and its employees strive continuously to earn trust and respect from customers through honesty and transparency.
- High-quality management
- The company provides the highest level of service to customers, and employees strive to reduce costs by working efficiently.
- Employees familiarize themselves with product knowledge to accurately deliver it to customers and proactively offer the services customers seek, achieving exceptional customer satisfaction.